UX studies

  • Video Conferencing Tool for Inmates

    This is an early study for an instructional design project. It is designed for a company that produces a video conferencing tool directed at incarcerated persons and their families. 

    The video above is a simple instruction video for users to help them sign up for the service.

    The screens below are for facility kiosks: visitors that have arrived to visit an inmate would use them to sign in to the service, schedule a visit, send funds or conduct their visit over the video link.